Frequently Asked Questions (FAQs)
Where are your tees made?
Our high quality tees are ethically made in Egypt and the USA. All tees are screen printed on in America. We sell our shirts from our headquarters which is based in Temecula, California.
Why are your shirts so expensive?
First, our black and white crewneck tees are some of the softest you'll ever find. Made of a combination of modal and cotton, you'll want to wear them from morning till dawn. (I'm serious, I sleep in them!)
Modal is amazingly comfortable to wear. Measurements of the softness factor show that modal is twice as soft as cotton. The beechwood fiber gives modal a fineness comparable to natural silk and makes modal incredibly silky soft on the skin.
Second, we worked with some of the most talented hand letterers around the world to create our unique graphic designs. These were not made by ordinary fonts, they were hand drawn by an artist and then refined using computer software.
Third, our shirts have meaning behind them, they're a declaration to the world that women can be both bold and beautiful, fierce yet kind.
Fourth, we give 10% of our net profits to Planned Parenthood. A portion of your money is going to a great cause.
Finally, we offer a money back guarantee. If you're not 100% happy with your order, we'll gladly give you back your money (including shipping costs).
Why should I buy your tees?
Aside from their comfort and design, our tees are unique to this store, you can only buy them here. We feel so strongly that you'll love our tees that there's a money back guarantee.
I just placed my order but now I need to change something to it or add another item. Can I do that?
Unfortunately, we cannot make any adjustments to an order once it has been placed. Please place a new order with the correct item(s) and then email support@skylaryoo.com to request that your original order be canceled. However, if the order has already been shipped, it cannot be canceled. Email us or call us and we'll figure out a solution together. We'll make you happy, I promise!
Which items are eligible to be returned or exchanged?
Please see Shipping and Returns.
I found an item I would like to purchase, however, my size is not showing up.
Our website shows our inventory in real time. All available sizes are displayed online. If your size is not showing up, it is, unfortunately, out of stock. In some cases, a box will pop up where you can input your email address. This will put you on a separate email list. Once an item is back in stock, an email will be sent out to you so that you may order it.
Do you offer plus sizes?
It was my oversight that we didn't launch with tees that come in plus sizes. I'm sincerely sorry. Right now, only our pink and red tees go up to 3X. Our cotton/modal tees (the black and white scoopnecks) are only offered up to XL.
When will I receive my order?
We aim to process and ship out orders on the same day of purchase (excluding weekends). In some cases, it might take us two or three days to process an order. You will be emailed shipping confirmation as well as a tracking number as soon as your order has been shipped. Please note, art prints take much longer to fulfill, between three to seven business days.
How do you iron your shirts?
We don't suggest ironing your shirts, mostly because they have a graphic design on them. Instead, we suggest you use a steamer. Have you tried steaming your clothes instead of ironing them? It's a hidden secret stylists use all the time! In fact, every shirt that ships out has been hand steemed by someone on our team. We wish they could arrive to you wrinkle free but this is the next best solution, a steamer! Here is the steamer that we use.
Is child labor or slave labor involved?
Absolutely not. We adhere to a strict code of conduct. We hold the same standards with the companies we work with. Read more at Our Tees.
Tell me more about the art of hand lettering.
Hand-lettering is a very specialized form of art. Unlike fonts and typefaces, which are designed to be re-arranged and repeated, hand lettering requires the artist to illustrate letters, first by hand, usually a tool as basic as a pencil, and then refine their work using computer software like Adobe Photoshop and/or Adobe Illustrator. This second part is often called “vectorizing” or “digitizing.” Each artwork is unique and requires a great deal of attention and skill.
How can I be one of your Instagram influencers or brand ambassadors?
If you love what we stand for and want to wear one of our shirts on your blog or on Instagram, email me at alice@skylaryoo.com.